We are looking for a customer-focused Barista to join our team! You will be preparing coffee drinks and food for customers while creating a friendly and hospitable atmosphere. You are passionate about coffee and customer service! Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences.

Responsibilities:

Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer
Take food and drink orders; understand the food and beverage menu in order to provide the best possible description and execution of menu items to your guests
Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks
Accurately and efficiently enter orders into POS system
Clear and reset counters and tables at the conclusion of each guest visit
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures

Qualifications:

Previous knowledge of food service regulations preferred
ServeSafe or Food Handler’s Certification, or willing to obtain
Strong customer service and interpersonal communications skills
Able to stand for long periods of time
Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
Excellent conflict resolution skills
Able to work in a fast-paced environment

Complete our short application today!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Muriale's Italian Kitchen has proudly served the communities of north central West Virginia and beyond for over 54 years. Offering generations of guests our regional Italian cuisine coupled with superior service, our passion for people is as deeply rooted in our traditions as our commitment to the consistency in our food & service.

Voted the #1 Italian Restaurant in West Virginia for 11 consecutive years, our hospitality heritage shines through our extended family of culinarians, chefs, servers, hosts, bartenders and restaurant managers.

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How do you handle having a full bar of coffee drinks to be made while trying to balance a line of customers at the register?*

How can a manager best support you when you are busy?*

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What should a great Barista have in his or her apron, or on the station before every shift?*

Your table’s appetizer is running late, and you are concerned it will arrive after the entrees, what do you do to fix the situation?*

Which of the following hurdles during a shift would stress you out the most?*

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Describe the last time you had a conflict with a co-worker and how the situation was resolved.*

What is the best way for you to receive corrective feedback?*

Be direct, tell me what I did wrong, and I will fix it.

Talk to me after the shift, once things are not as stressful.

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Benefits & Perks

HOLD

Flexible Scheduling - Day Shifts, Evenings & Weekends

Seven Major Holidays Off

Employee Meal Program

Paid Training (on-the-job and classroom style)

WV Food Handlers Certification

Future Opening: Barista

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